Standard Conditions of Sale

The following Standard Conditions of Sale govern all transactions with The Walsall Box Company Ltd, except as otherwise specifically agreed in writing by the Buyer and the Seller. As an ISO 9001:2015 certified manufacturer, we maintain these standards to ensure a transparent and professional trading relationship with all our clients.

1. Quotations & Pricing

  • All quotations are subject to confirmation upon receipt of orders.
  • All prices quoted or accepted are exclusive of Value Added Tax (VAT). The final contract price shall be the quoted price plus the prevailing rate of VAT.
  • Prices are subject to revision in the event of any increase in costs incurred by the Seller between the date of order confirmation and the date of delivery.

2. Payment Terms

  • Payment is due as net cash by the 18th of the month following the month of delivery.
  • For contracts involving multiple deliveries: if default is made in payment on the due date for any single delivery, the Seller reserves the right to treat the contract as repudiated by the Buyer and claim damages accordingly.
  • Accepted contracts cannot be cancelled or amended except by mutual agreement and on terms that fully indemnify the Seller.

3. Delivery & Storage

  • Single Deliveries: Goods shall be delivered and accepted within 14 days of being ready, unless a specific date is agreed.
  • Deferred Deliveries: All deliveries must be accepted within six months of the order date. Failure to accept delivery will result in the goods being deemed delivered; storage costs will be charged, and the goods will be held at the Buyer’s risk.
  • Expectation of Date: While we use our best endeavours to comply with delivery dates, such dates are statements of expectation and are not binding. The Seller is not liable for loss of profit or consequential damage due to late or non-delivery.

4. Quantity Variations

A shortage or surplus (charged pro rata) will be considered due execution of the contract provided it does not exceed:

  • 10% where the board content does not exceed 10 tonnes.
  • 7.5% where the board content exceeds 10 tonnes.

5. Intellectual Property & Proofs

  • All sketches and origination work remain the property of the Seller.
  • Alterations from original copy or construction style after the first proof will be charged extra.
  • No responsibility is accepted for errors in proofs once they have been approved by the Customer. The Customer is solely responsible for any matter printed on the goods at their instruction.

6. Claims & Liability

  • Claims or complaints must be lodged within 30 days of receipt of goods. Transport-related claims must be lodged within the time limits set by the specific carrier.
  • Returns will not be accepted until the Seller has had the opportunity to examine the goods.
  • Buyer’s Property: Materials supplied by the Buyer are held at the Buyer’s risk. While we take every care, we accept no responsibility for imperfect work caused by defects in or unsuitability of materials supplied by the Buyer.

7. Force Majeure & Ownership

  • The Seller reserves the right to vary or cancel contracts due to Acts of God, war, strikes, fire, flood, or any other cause beyond our control (Force Majeure).
  • Retention of Title: Ownership of goods passes to the Buyer only when payment has been received in full and all cheques have cleared.

For any questions regarding our trading terms, please contact our office team on 01922 628 118.